Solution Line- GSMS
Position type- Full Time
Work Location- Bangalore
Working style- Hybrid
Cab Facility- Yes
Shift Time – 5.30 PM- 2.30 AM
People Manager role: No
Required years of experience –
2-4 years of CRM platform experience.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are
passionate about helping our colleagues and clients succeed.
General description of the role:
“Analyst II” will play a key role in supporting Sales Enablement and Marketing as an Oracle CRM Specialist, ensuring seamless system operations and maintaining data integrity. This position demands a proactive approach to data quality management, technical issue resolution, and effective project execution. Responsibilities include gathering business requirements, translating them into CRM terminology, conducting User Acceptance Testing (UAT),



and assisting users in leveraging CRM data to drive business growth. The Consultant will also provide guidance to optimize system utilization and address user requirements or application-related issues through case management, delivering timely and effective support for business needs.
Job responsibilities:
Ø Strong experience across multiple CRM platforms.
Ø Expertise in CRM objects such as Accounts, Contacts, Opportunities, Leads, and Activities.
Ø Proficient in Power BI for developing interactive dashboards, custom visuals, and connecting to various data sources (CRM systems, Excel, etc.).
Ø Advanced skills in pivot tables, Power Pivot, and complex formulas (e.g., INDEX-MATCH, VLOOKUP).
Ø Skilled in data visualization using charts and conditional formatting.
Ø Ability to automate reporting through macros and VBA.
Ø Experienced in extracting, cleaning, and transforming CRM data for reporting purposes.
Ø Knowledgeable in customer segmenta

📌 IND Analyst II (Bengaluru)
🏢 Aon
📍 Bengaluru