Company Description Topee is a Bengaluru-based company providing non-surgical hair systems crafted from 100% natural human hair for people experiencing hair loss. With over 1000 satisfied clients across Bangalore, Topee offers customized solutions that match natural hair density, color, texture, and hairline for a discreet and natural appearance. The company uses medical-grade, skin-safe adhesives that are waterproof, breathable, and shock-proof, ensuring comfort and durability for everyday life, workouts, and travel.

Topee focuses on premium-quality hair and bespoke styling, delivering precise fittings and ongoing aftercare to help clients feel confident and at ease with their look.

Role Description This is a full-time, on-site Telesales Executive role based in Bengaluru.

The Telesales

Executive will handle calls to warm leads who sign up to our social media advertisements and/or website, introduce Topee’s hair systems to prospective clients, and explain product features, pricing, and service options clearly and confidently. Daily responsibilities include qualifying leads, following up with interested prospects, maintaining accurate records in CRM tools, and coordinating appointments with in-person consultants or stylists. The role also involves providing courteous customer support, addressing basic queries,



and working closely with the sales and operations teams to meet individual and team sales targets.

Qualifications

- At least 2 years of experience is Telesales. Sales being the keyword. (we're not looking for experience with collections or cold calling background).
- Candidates should possess strong Communication skills, including clear spoken English and local languages, active listening, and the ability to explain products in easy terms.
- Candidates should possess excellent Customer Service and Customer Support skills, with a focus on empathy, professionalism, and building long-term client relationships.
- Candidates should possess solid Sales and Lead Generation skills, including persuasive pitching, objection handling, and closing sales over the phone.
- Candidates should ideally have experience in telesales, inside sales, call center operations, or similar roles, preferably in consumer products or personal care services.
- Candidates should be comfortable working with basic computer applications and CRM software, managing call logs, and tracking leads and conversions.
- Candidates should demonstrate goal orientation, resilience when handling rejection.
- A high school diploma or bachelor’s degree in any field is preferred; prior experience in the beauty, wellness, or healthcare sector is an added advantage.

-

📌 Telesales Executive (Bengaluru)
🏢 Topee
📍 Bengaluru