Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

- Supervise site activities for installation, testing, commissioning, and retrofits.

- Collaborate with field service engineers and service partners for site supervision, SAT/PAT testing, and commissioning (End to end activities including service partner order management)

- Drive sales of service offerings, including preventive maintenance, retrofits, upgrades, and spare parts.

- Identify and develop new business opportunities, particularly in modernization and retrofit projects.

- Prepare and negotiate service proposals, including RFQs, pricing, and commercial terms.

- Manage end-user and EPC accounts.

- Coordinate with clients for technical meetings and project scheduling.

- Ensure customer satisfaction through timely service delivery and effective issue resolution.

- Oversee service order processing, documentation, and invoicing.

- Coordinate with execution and technical teams for equipment delivery and site execution.

- Conduct routine inspections, preventive maintenance, and emergency repairs to ensure operational continuity.

- Provide technical support and troubleshooting, including fault diagnosis, system failure resolution, and on-site or remote assistance.

- Understand technical scopes, including equipment-specific testing and OEM coordination.

- Prepare detailed service reports.

- Ensure adherence to safety protocols and regulatory standards during all service activities.

Education & Experience

- Bachelor's degree in electrical engineering (degree must be from an NBA-accredited institution for UAE Society of Engineers approval).





- Min 5–7 years of experience in technical support or field service roles for TERA, VHIH, VH3H, GV3N etc

Technical Skills

- Strong understanding and hands-on experience with LV and MV switchgear, relays, E-SCADA systems.

- Familiarity with SAT/PAT procedures, OEM coordination, and electrical testing and commissioning.

- Proficiency in preparing technical and commercial proposals.

Soft Skills

- Good communication and negotiation skills.

- Project management

- Customer-centric mindset with a proactive approach to problem-solving

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- Country-specific programs and initiatives may be available.

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€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

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📌 Sr Manager International Service (Pune)
🏢 Schneider Electric
📍 Pune