Lead the design, implementation and delivery of Salesforce (SFDC/SFMC) solutions, coordinating with software development teams and stakeholders to deliver scalable integrations and platform capabilities.

Duties &

- Responsibilities

- Lead requirements gathering, solution design, technical design documentation, implementation and delivery of SFDC solutions.
- Own Salesforce Sales Cloud configuration, data migration, Cloud Connectors and integrations with Salesforce core and other platforms.
- Provide hands-on technical leadership across Process Builder, Flows, Triggers and Salesforce customization.
- Design and build integrations between SFDC/SFMC and third-party fintech applications or data sources.
- Coordinate with software development teams and communicate solution concepts, progress and outcomes to project stakeholders.
- Work with Salesforce Marketing Cloud capabilities, including Email Studio and Journey Builder; exposure to Data Views, Discover Reports, Analytics Builder and Einstein Engagement is desirable.
- Apply understanding of digital marketing KPIs, email marketing, PPC, conversion metrics and reporting where relevant to SFMC solutions.
- Drive technical design quality, code reviews, release management and production support for Salesforce solutions.
- Guide developers and support resolution of complex Salesforce implementation and integration issues.

Key Challenges

- Delivering scalable Salesforce solutions across integrated enterprise and fintech platforms.
- Managing complex integrations, data migration and platform customizations while maintaining solution quality.
- Balancing delivery timelines, stakeholder expectations and production support requirements.

Decision Making Authority

- Independent:



Technical design recommendations, configuration/customization approaches, integration recommendations and code-quality improvements.
- Consultative: Major architecture choices, platform changes, release decisions and cross-platform integration design with relevant stakeholders.

List of internal and external stakeholders the role is expected to interact with to execute duties effectively

- Internal: Technology, software development/support teams, business/project stakeholders and relevant platform teams.
- External: Salesforce / implementation partners, fintech application partners and other technology vendors, as applicable.

Job Requirements

Qualified Qualification

Knowledge

Skills

Competencies

Experience: 8+ years of hands-on SFDC and SFMC implementation experience, ideally involving integrations with Salesforce core and other platforms.

Education: Graduate degree in Engineering, Computer Science, Information Technology or a related discipline preferred.

Certification: Salesforce Platform Developer certification is mandatory; other relevant Salesforce certifications are advantageous.

Salesforce Sales Cloud

- SFDC/SFMC; configuration and data migration
- Process Builder
- Flows
- Triggers
- Salesforce customization
- Cloud Connectors; third-party integrations
- Email Studio
- Journey Builder; digital marketing KPIs and reporting.

Requirements gathering; solution design; technical documentation
- Salesforce implementation and delivery; integration design; stakeholder communication; technical leadership; release and production support.

Problem solving; ownership; collaboration; customer focus; communication; result orientation; continuous learning; delivery excellence.

Skills: sfdc,data migration,sfmc,salesforce

📌 SFDC Tech Lead (Mumbai)
🏢 Magnet HR Tech Digital
📍 Mumbai