20 Oct
|
Voorent
|
Gurugram
: Sales & Operations ExecutiveCompany: Voorent
Location: Gurgaon, Haryana
Salary: ₹20,000–₹25,000 per month (depending on profile and experience)
Job Type: Full-time | Work from Office
About VoorentVoorent is a furniture and home appliance rental company serving customers across Delhi-NCR since 2016. We help individuals and businesses access quality furniture and appliances through affordable rental solutions.
We are looking for a proactive, responsible, and result-oriented Sales & Operations Executive to manage customer queries, convert leads into paying customers, coordinate deliveries, handle payments, and ensure smooth day-to-day operations.
Key Responsibilities1. Sales &
- Customer Management
- Handle incoming customer enquiries through calls, WhatsApp, and other channels.
- Follow up with leads and convert enquiries into confirmed orders.
- Understand customer requirements and recommend suitable furniture and appliance rental solutions.
- Communicate pricing, rental plans, deposits, and payment terms clearly.
- Maintain good customer relationships and ensure customer satisfaction.
2. Operations & • Logistics
- Coordinate furniture and appliance deliveries, pickups, and transportation.
- Manage orders with vendors and ensure timely completion.
- Find and onboard new vendors to improve pricing, quality, and service.
- Coordinate with vendors, delivery teams, and customers to resolve operational issues.
- Visit customer homes, vendor locations, or other field locations whenever required.
3.
Payment
Collection &
• Recovery
- Follow up with customers for pending payments and rental dues.
- Maintain records of payments received, outstanding amounts, and collection status.
- Coordinate deposit refunds and other payment-related activities as per company policy.
4. Inventory & • Daily Data Management
- Maintain daily records of assets delivered, returned, and available.
- Track payments received, pending payments, and customer order status.
- Update operational data and maintain accurate records in Excel or Google Sheets.
- Prepare daily reports covering sales, deliveries, returns, collections, and pending tasks.
Required Skills & • Qualifications
- Good communication and negotiation skills.
- A sales-oriented mindset with the ability to convert leads into customers.
- Strong follow-up, coordination, and problem-solving abilities.
- Basic knowledge of Excel or Google Sheets.
- Ability to manage multiple tasks and work independently.
- Willingness to travel locally for fieldwork when required.
- Previous experience in sales, operations, logistics, or customer service is preferred.
Who Should Apply?We are looking for someone who takes ownership of their work, follows up without constant supervision, and can manage both sales and operations efficiently. The ideal candidate should be comfortable speaking with customers, negotiating with vendors, collecting payments, and maintaining accurate daily records. Salary & Advantages
- Monthly salary of ₹20,000–₹25,000, depending on experience and suitability.
- Opportunity to work closely with the founding team.
- Hands-on experience in sales, logistics, customer management, and business operations.
- Opportunity to grow with a growing furniture and appliance rental business.
To apply: Share your resume along with your current salary, expected salary, notice period, and relevant experience.
📌 Sales & Operations Executive (Gurugram)
🏢 Voorent
📍 Gurugram