Private Client Manager (India)

Private Client Manager (India)

20 Oct
|
EaseMyTrip.com
|
India

20 Oct

EaseMyTrip.com

India

About the role

EaseMyTrip.com is seeking a highly motivated and experienced Private Client Manager - Luxury Travel & Experiences to build and manage relationships with High-Net-Worth Individuals (HNIs), Ultra-High-Net-Worth Individuals (UHNIs), entrepreneurs, business leaders and affluent families.

The ideal candidate will have a proven track record in luxury travel sales, private client relationship management and delivering bespoke international holiday experiences. This role goes beyond traditional travel bookings, focusing on personalized travel planning, premium concierge services, exclusive experiences and long-term client relationships.

The selected candidate will be responsible for acquiring high-value clients, driving revenue growth, delivering exceptional service and positioning EaseMyTrip as a trusted luxury travel partner for discerning travellers.

Roles and Responsibilities:

1. HNI & UHNI Client Acquisition: Identify, approach and acquire high-net-worth individuals, business owners, senior executives and affluent families to expand EaseMyTrip's luxury travel clientele.
2. Private Client Relationship Management: Build and maintain long-term relationships with premium clients by understanding their travel preferences, lifestyles and expectations while ensuring personalized attention and confidentiality.
3. Bespoke Luxury Holiday Planning: Design and sell customized international holidays featuring luxury resorts, private villas, premium cruises, exclusive destinations and unique travel experiences.
4. Luxury Concierge & Lifestyle Services: Coordinate premium travel-related services, including private aviation, yacht charters, VIP airport assistance, luxury transportation, fine dining reservations and exclusive experiences through trusted partners.
5. Sales & Revenue Generation:



Achieve and exceed individual revenue, gross profit and conversion targets by proactively generating leads, converting enquiries and maximizing repeat business.
6. Destination & Product Expertise: Maintain extensive knowledge of international luxury destinations, premium hospitality brands, luxury travel products, destination management companies (DMCs) and emerging travel trends.
7. Strategic Partnerships & Networking: Develop relationships with luxury hotels, concierge providers, private banks, wealth managers, family offices and premium lifestyle businesses to generate referrals and new business opportunities.
8. End-to-End Client Experience: Manage the complete client journey, from initial consultation and itinerary creation to booking, travel coordination, on-trip assistance and post-travel engagement.
9. Negotiation & Commercial Management: Negotiate competitive rates and exclusive perks with luxury travel suppliers while maintaining healthy margins and delivering exceptional value to clients.
10. CRM, Reporting & Client Retention: Maintain accurate client profiles, preferences, sales pipelines and booking records. Provide regular performance reports and implement strategies to increase repeat bookings, referrals and lifetime customer value.

Preferred Candidate Profile:

1. Professional Experience: Minimum 3–5 years of experience in luxury travel sales, international holiday packages, private client management or premium travel concierge services.




2. HNI & UHNI Client Exposure: Proven experience working directly with affluent individuals, entrepreneurs, business leaders and high-value private clients.
3. Luxury Travel Industry Knowledge: Strong understanding of premium international destinations, five-star hospitality, private villas, luxury cruises, bespoke itineraries and exclusive travel experiences.
4. Sales & Business Development Expertise: Demonstrated ability to independently acquire clients, convert high-value enquiries, achieve revenue targets and generate repeat business.
5. Established Professional Network: Existing relationships with HNI/UHNI clients, luxury travel suppliers, premium hospitality brands or relevant referral partners would be a significant advantage.
6. Exceptional Communication Skills: Excellent verbal and written communication skills, professional presentation and the ability to engage confidently with sophisticated and demanding clientele.
7. Personalization & Attention to Detail: Ability to understand individual client preferences and deliver highly customized travel solutions with meticulous attention to quality, comfort and convenience.
8. Negotiation & Closing Skills: Strong commercial acumen with demonstrated experience negotiating luxury travel packages, managing high-value transactions and maintaining profitability.
9. Discretion & Client Confidentiality: High standards of professionalism, integrity, responsiveness and discretion when handling sensitive client information and exclusive travel arrangements.
10. Technology & CRM Proficiency: Experience using CRM platforms, travel booking systems, supplier networks and digital communication tools to manage client relationships and sales performance effectively.

📌 Private Client Manager (India)
🏢 EaseMyTrip.com
📍 India

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