Position- Client Service Executive
Exp- 2-3 yrs
Location- Mumbai (Thane)
Notice Period- Immediate Joiner- 15 days
Skills- Client-handling skills, SEO processes and website project flow, tools like Click Up, Gmail, and Whats App Business, communication skills
Job Overview:
We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.
Key Responsibilities:
- Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).
- Coordinate website updates, SEO activities, client approvals, and project deliverables.
- Manage client emails and Whats App queries within defined timelines.
- Convert client requests into tasks using Click Up and ensure timely follow-ups.
- Conduct client onboarding, introductory calls, and periodic review meetings.
- Understand client requirements, share updates, and resolve concerns efficiently.
Required Skills:
- Excellent verbal and written communication.
- Solid client-handling and interpersonal skills.
- Good coordination, organization, and follow-up abilities.
- Basic knowledge of SEO processes and website project management.
- Familiarity with Click Up, Gmail, and Whats App Business.
📌 Client Service Executive (India)
🏢 Arting Digital Private
📍 India
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