- Quality monitoring to be initiated for key processes and recommendations are shared on timely basis and tracked for implementation in case of key gaps or findings.
- Take up investigative activities and reporting activities in the scope of QC for qualitative assessment.
- Manage multiple internal and external audit. Ensure all regulatory communication are responded within defined timelines. Also work with stakeholders to close the open points, if any, for the unit.
- Manage and ensure adequate ratings observations in internal and external audits- Ensure nil high risk observations and achievement of Adequate rating.
- Partner with Business, Operations, Compliance, Audit, and Risk functions to balance business growth objectives with risk management requirements.
- Ensure customer-centric risk policies and governance frameworks that enhance customer experience while maintaining adequate controls.
- Manage all communications with regulatory bodies, including advisory notices or circulars pertinent to the FPIU, ensuring appropriate responses and the logical implementation and resolution of actions.
- Timely submission of responses with Compliance team and follow up for closure of action point.




- Drive implementation of regulatory and risk governance requirements impacting customer journeys and banking services.
- Monitor customer-related risk trends, complaints, and escalations to identify process improvements and control enhancements.
- Strengthen relationships with internal stakeholders to ensure seamless execution of risk governance initiatives.
- Promote a strong risk culture across business units through awareness, training, and governance forums.
- Support strategic initiatives and current product approvals through appropriate risk assessment and governance oversight
- Review of PPAC, PPAC Lite , BRD notes. Timely clearance of all the open points in coordination with all stake holders. Risk acceptance to be confirmed by PU in absence of risk mitigants/Controls proposed by RICU
- Adherence to code of conduct.
- Ensuring the necessary manpower is in place and the productivity is managed efficiently. Impart necessary trainings and bring up the standard of quality.
- Necessary checks and controls on the activities handled or delegated to the staffs are in place.

📌 Head Risk Governance and PPAC (India)
🏢 Yes Bank
📍 India