Join Pintel’s Customer Success Team – Build What Matters

Mode - Work From Office

Timings - 11AM to 8 PM

CTC - As per market standards

Location - HSR Layout, Bengaluru

About Us:

Pintel is an early-stage, venture-backed startup on a mission to revolutionize how GTM sales teams operate. We are building a cutting-edge GTM sales platform powered by AI assistant. It is designed to supercharge productivity, provide sales intelligence, automate research, and help sales professionals close more deals, faster, with less effort. We're a small, agile team founded by IIT Delhi alumni, poised for rapid growth and market disruption.

Make a Tangible Impact from Day One (The opportunity)

This isn't just another job; it's a chance to be at the forefront of AI innovation in sales technology. As an early member of our team, you will play a pivotal role in shaping our product, and building a solid foundation for our success. We are looking for a driven, entrepreneurial individual who is excited by the prospect of juggling multiple priorities and making a significant impact in a energetic startup environment.

Role Overview

We’re looking for a CSM who bridges the gap between clients, AI workflows, and product development. You’ll be the go-to person for clients after onboarding, ensuring they succeed with Pintel while continuously improving how our product works.





Key Responsibilities:

1. Engage with clients post-onboarding, understand their problem statements, and guide them in using Pintel effectively.
2. Build and scale workflows using AI prompts and reusable templates.
3. Create a structured feedback loop for bugs, new feature requests, and product improvements.
4. Learn new software and problem-solving methods quickly, finding creative workarounds when needed.

Requirements:

- BCA / BSc CS / B.Tech in Computer Science, IT, or related fields.
- Experience in GTM, customer success, or pre-sales roles preferred.
- Strong understanding of AI concepts, prompt engineering, or workflow automation.
- Excellent problem-solving mindset, adaptability, and a "never give up" attitude.
- Strong communication skills — comfortable talking with both clients and developers.

Why Pintel?

- High ownership: Your ideas, your code, your impact
- Startup agility: Move fast, learn faster, and see the results in action
- Client proximity: Build solutions that go straight into the hands of users
- Growth mindset: A team that values initiative, experimentation, and learning

If you’re someone who loves building meaningful products, solving real problems, and wants to grow with a company from the ground up, Pintel is the place for you!

📌 Customer Success Specialist (Bengaluru)
🏢 Pintel
📍 Bengaluru