Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

We are seeking an enthusiastic and detail-oriented Front Office Executive to join our energetic team in Bengaluru, India. In this pivotal role, you will be the face of our organization, delivering exceptional guest experiences while managing front office operations with professionalism and efficiency. As a Front Office Executive, you will work collaboratively with colleagues across all departments to ensure seamless operations,



maintain guest satisfaction, and contribute to our organization's success through your dedication to excellence and customer-focused approach.

• Manage daily front office operations, including front desk procedures, reception, cashiering, and reservations with accuracy and efficiency
• Provide exceptional, friendly, and professional service to all guests, demonstrating empathy and transparency in every interaction
• Develop and maintain a comprehensive understanding of hotel operations, departmental functions, physical layouts, key personnel roles, and current events or group arrivals
• Attend to guest requests and credit-related issues with decisiveness and problem-solving skills, escalating to management when necessary
• Lead by example in delivering total customer satisfaction, consistently striving to exceed guest expectations
• Actively promote and sell special hotel promotions, facilit

📌 Front Office Executive (Bengaluru)
🏢 The Hoxton
📍 Bengaluru