Job Description
The Resident Engineer reports within the Professional Services (PS) team and is typically dedicated to
a single customer. This role requires fluency in Juniper Networks technologies and general
networking, as well as a deep understanding of the customer’s specific deployments and use cases.
Resident Engineers act as the primary technical contact for customers who purchase Advanced
Services and work closely with the customer on a daily basis. They are granted access to customer
production equipment to perform their duties.

Key Responsibilities
▪ Serve as the subject matter expert for HPE products in data center networking technologies,
supporting customers with network design, troubleshooting, hardware and software testing,
documentation, best practices, and automation.
▪ Provide primary technical support for break/fix activities, using advanced diagnostic skills to
restore services quickly and reduce the likelihood of recurrence.
▪ Advise customers on best practices for Junos configurations and network design.




▪ Manage and grow relationships with internal teams and outsourced development partners
involved in engineering design and development.
▪ Review and evaluate designs and project activities for compliance with technology and
development standards; provide constructive feedback to improve product quality.
▪ Contribute domain-specific expertise and engineering leadership to cross-organizational projects
and programs.
▪ Drive innovation by integrating current technologies into engineering projects and designs.

▪ Mentor and guide junior staff members.
Education and Experience
▪ Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field (or
equivalent experience).
▪ Typically 10+ years’ experience in data center routing, switching, and network architecture, with
hands-on experience using HPE Juniper products such as the QFX, PTX, MX, and EX series.
▪ Proven ability to develop test automation and write scripts in Pytho

📌 Principal Network Engineer (Bengaluru)
🏢 NETS-International Group
📍 Bengaluru