Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely team-oriented model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Our Global Learning & Development (L&D;) Operations function is a key enabler of our firm’s success, ensuring learning programs are delivered with quality, consistency,
and scalability across regions and cohorts.
You will independently own operational execution for assigned programs, ensuring learner lifecycle accuracy, system integrity, and on-time delivery against SLAs.
Responsibilities
• Manage learner lifecycle processes end-to-end for assigned programs
• Maintain LMS integrity (classes, audiences, rosters) and data accuracy
• Manage SLAs, deadlines, and operational communications
• Identify operational risks and resolve bottlenecks proactively
• Produce operational reporting and ensure metric accuracy
• Coordinate with Delivery and stakeholders to ensure readiness
What You'll Bring
• ~3–5 years relevant experience in learning operations or service operations
• Experience using LMS/workflow tools and reporting
• Strong organizational skills and prioritization under deadlines
• Clear communication and stakeholder management capability
• Comfort oper
📌 Global L&D Coordinator (Gurugram)
🏢 Boston Consulting Group (BCG)
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.