Experience in Product Training / Sales Training. Should be well versed with L&D; aspects, MIS etc. We are looking to hire a Sales Trainer with strong field sales and training experience. Please consider the below criteria while sourcing profiles.
Roles & Responsibilities
• Prepare new sales representatives through orientation on sales processes and products in a call centre.
• Develop individual coaching plans and drive orientation programs along with senior representatives.
• Conduct practice/exercise sessions for new and existing sales employees.
• Observe sales interactions and capture feedback, results, and post-training performance.
• Handle OJT and drive trainees towards defined productivity targets.
• Support initiatives to manage and reduce attrition among Officers by adopting relevant industry best practices.
• Build and maintain an engaging learning workplace that helps attract and retain talent.
• Drive IDFC FIRST’s customer-first culture by reinforcing high servicing standards and customer delight.
• Use role plays, engagement scripts, peer-learning approaches, and industry best practices to enhance training effectiveness.
• Continuously upgrade product, sales, and industry knowledge through relevant learning opportunities and professional publications.
Education Qualification:
Graduation: B.Com (Bachelor in Commerce) / B.A. (Bachelor of Arts) / B.Sc (Bachelor of Science) / BBA (Bachelor of Business Administration / BCA (Bachelor of Computer Applications)
Experience: Minimum of 2- 3 years of experience in Training/ Exposure to Banking is an added advantage
📌 Sales Trainer-Turbo Cross Sell (Thane)
🏢 IDFC FIRST Bank
📍 Thane
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