To drive superior one-to-one consumer engagement programs across the portfolio of food brands, which, while delivering scale and extendability:
• Enable consumer product trial/sampling
• Disseminate key product benefits
• Bring alive the brand experience for the consumer by ensuring the design & implementation of activation programs in line with brand guidelines, within the stipulated time, at optimal cost, and superior to the competition.
Key Objectives
· Quality of implementation of consumer programs
• No. of programs implemented for each brand cutting across various touchpoints (eg : Home including resident welfare associations, IN-Store, Out of Home Points of congregation - Malls, Cinemas, Haats, Exhibitions, Kitty Parties, Horeca ’ s)
· Delight the consumer at every touchpoint
• I mplement and strictly monitor evaluation metrics and checklists that ensure requisite quality of people & materials for various kinds of programs
• Collection of consumer databases
• Cascading standardized training modules for brand promoters and conducting quality checks on the ground to check adherence to the same
· Build a network of high Quality Agencies
• Participate in conducting pitches to onboard agencies by activation type
• Ensure adherence to standardized costs by activation type
• Regular review s based on execution quality measured through set performance criteria for the agency
· I mplement quality and audit systems
• A udit implementation quality
• Daily/weekly/monthly reports on programs that enable timely and actionable feedback to all stakeholders
· Cost per contact to be benchmarked to the best in the industry
• Continuously drive down cost per contact through both productive and effective means
· Working effectively with all partners to drive buzz, scale, and smooth implementation.
Requirements
Knowledge
• Brand objectives and role of consumer activation for each brand.
• Research methodology and techniques to evaluate activation prog
📌 Manager - Brand Activation (India)
🏢 ITC
📍 India
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