At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

• Lead SAP Application Management engagements, ensuring delivery of Incident, Problem, Change, and Request Management.

• Drive program planning, P&L; management, risk mitigation, and operational transformation initiatives.

• Manage client relationships, create Statements of Work, and oversee milestone tracking and financial reporting.

• Mentor teams, enforce quality standards, and implement process improvements and automation.

• Ensure successful execution of Agile/Scrum methodologies across multiple teams and projects.

Your Profile





• We are looking for experienced Service Delivery Managers with 12-14 years who have:

• Strong background in Application Management Services (AMS) delivery.

• Techno-functional expertise in SAP (ECC and S/4HANA).

• Proven ability to manage end-to-end AMS engagements, including Incident, Problem, Change, and Request Management.

• Experience in client-facing roles, P&L; management, and driving operational improvements.

• Certifications like ITIL, PMP, and familiarity with Agile/Scrum methodologies.

What you'll love about working here

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.

• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via versatile work.

• At Capgemini, you can wo

📌 SAP Service Delivery Manager (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai