We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in Maharashtra. The ideal candidate will have experience in the international voice process and a solid commitment to providing exceptional customer service. As a Customer Service Executive, you will be the first point of contact for our customers, addressing their inquiries and resolving issues efficiently and effectively.

Key Responsibilities:
Handle customer inquiries via phone, ensuring a high level of customer satisfaction.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues in a timely manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer experience.




Stay updated on product knowledge and company policies to provide accurate information.

Required Skills:
Proven experience in customer service, particularly in an international voice process.
Excellent communication skills, both verbal and written.
Solid problem-solving abilities and a customer-centric approach.
Ability to work in a fast-paced setting and handle multiple tasks.
Proficiency in using customer service software and tools.

If you are passionate about customer service and meet the above requirements, we encourage you to apply for this exciting chance to be part of our dynamic team.

📌 Customer Service Executive Pune
🏢 Impetus Career Consultants Private
📍 Pune