We are seeking an experienced Infrastructure Service Management Specialist to join our team in Karnataka. The ideal candidate will have a robust background in IT Service Management (ITSM) and will be responsible for overseeing the governance of ITSM processes, ensuring that they align with industry best practices and organizational goals. This role requires a keen analytical mindset to leverage data for reporting and decision-making purposes.

Key Responsibilities:
Develop and implement ITSM governance frameworks to enhance service delivery and operational efficiency.
Utilize analytics and reporting tools to monitor ITSM performance metrics and identify areas for improvement.
Collaborate with cross-functional teams to ensure that ITSM processes are effectively integrated into the overall IT strategy.




Provide training and support to staff on ITSM best practices and tools.
Conduct regular audits and assessments of ITSM processes to ensure compliance and effectiveness.

Required Skills:
Solid knowledge of ITSM principles and frameworks.
Proficiency in analytics and reporting tools.
Experience in ITSM governance and process improvement.
Excellent communication and collaboration skills.
Ability to work independently and manage multiple projects simultaneously.

If you are passionate about IT service management and have the expertise to drive governance and analytics initiatives, we encourage you to apply for this exciting chance.

📌 Infrastructure Service Management Specialist Bengaluru
🏢 Sigma Allied Services private
📍 Bengaluru