We are seeking a skilled Desktop Support Engineer to join our team in the Mumbai Region. The ideal candidate will have a strong background in providing technical support and troubleshooting for desktop environments. As a Desktop Support Engineer, you will be responsible for ensuring that all desktop systems are functioning optimally and that users receive timely assistance with their technical issues.

Key Responsibilities:
Provide first-level support for desktop hardware and software issues, including operating systems and applications.
Troubleshoot and resolve issues related to Active Directory, DNS, and DHCP.
Utilize ticketing tools to manage and track support requests, ensuring timely resolution and communication with users.
Assist in the setup and configuration of current desktop systems and peripherals.




Collaborate with other IT team members to identify and implement improvements to desktop support processes.
Maintain documentation of support procedures and solutions to enhance knowledge sharing within the team.

Required Skills:
Proficiency in troubleshooting desktop hardware and software issues.
Robust understanding of Active Directory, DNS, and DHCP.
Experience with ticketing tools for managing support requests.
Excellent communication skills and a customer-oriented approach.
Ability to work independently and as part of a team in a fast-paced environment.

If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting prospect as a Desktop Support Engineer.

📌 Desktop Support Engineer Mumbai (India)
🏢 VIZLOGIC DIGITAL SOLUTIONS PRIVATE
📍 India