19 Oct
|
IMS India Manpower Solutions Private
|
India
19 Oct
IMS India Manpower Solutions Private
India
We are seeking a motivated and enthusiastic BPO Executive to join our team in Madhya Pradesh. This role is ideal for fresh graduates looking to start their career in the Business Process Outsourcing (BPO) sector. As a BPO Executive, you will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
Engage with customers via voice calls to address their queries and provide solutions.
Maintain a high level of professionalism and customer service during all interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve processes and enhance customer experience.
Participate in training sessions to improve product knowledge and service skills.
Required Skills:
Robust verbal communication skills in English and/or regional languages.
Ability to work in a rapid-paced environment and handle multiple tasks.
Basic understanding of BPO operations and customer service principles.
A positive attitude and willingness to learn.
Educational qualifications: B.Com, BBA, B.Sc, or BCA graduates are encouraged to apply.
This is an excellent prospect for individuals looking to kickstart their career in the BPO industry. If you are a fresher with a passion for customer service and a desire to grow professionally, we would love to hear from you.
📌 Bpo Executive Indore (India)
🏢 IMS India Manpower Solutions Private
📍 India