19 Oct
|
Finbros Capital Advisory Private
|
India
19 Oct
Finbros Capital Advisory Private
India
We are seeking a dedicated and customer-focused Virtual Relationship Manager to join our team in Maharashtra. The ideal candidate will be responsible for managing customer relationships through various virtual channels, ensuring high levels of customer satisfaction and engagement. As a Virtual Relationship Manager, you will play a crucial role in promoting our banking products and services, assisting customers with their inquiries, and providing tailored solutions to meet their financial needs.
Key Responsibilities:
Engage with customers through phone and virtual platforms to understand their banking needs and provide appropriate solutions.
Promote banking products and services to enhance customer experience and drive sales.
Maintain accurate records of customer interactions and transactions in the CRM system.
Collaborate with other departments to resolve customer issues and improve service delivery.
Stay updated on banking regulations and product offerings to provide informed advice to customers.
Achieve individual and team sales targets while ensuring compliance with company policies.
Required Skills:
Robust communication and interpersonal skills to build rapport with customers.
Experience in banking voice sales or a similar role is preferred.
Ability to work independently and manage time effectively in a virtual setting.
Proficiency in using CRM software and other digital tools.
A customer-centric approach with a passion for delivering exceptional service.
If you are a motivated individual with a passion for customer service and banking, we encourage you to apply for this exciting chance as a Virtual Relationship Manager. Join us in providing outstanding banking experiences to our customers.
📌 Virtual Relationship Manager Dombivli (India)
🏢 Finbros Capital Advisory Private
📍 India