We are seeking an experienced IT Infrastructure Team Lead to oversee our IT operations and ensure the smooth functioning of our infrastructure. The ideal candidate will have a solid background in IT service management (ITSM) and a proven track record in incident management. As a Team Lead, you will be responsible for leading a team of IT professionals, ensuring that service level agreements (SLAs) are met, and driving continuous improvement initiatives within the infrastructure team.

Key Responsibilities:
Lead and manage the IT infrastructure team, providing guidance and support to team members.
Ensure that all IT services are delivered in accordance with established SLAs.
Oversee incident management processes, ensuring timely resolution of issues and minimizing downtime.
Collaborate with other departments to align IT infrastructure with business needs and objectives.




Implement best practices in IT service management to enhance service delivery and operational efficiency.
Monitor and report on team performance, identifying areas for improvement and implementing necessary changes.
Stay updated with the latest trends and technologies in IT infrastructure and service management.

Required Skills:
Strong knowledge of IT infrastructure and its components.
Experience in incident management and IT service management (ITSM).
Proven leadership skills with the ability to motivate and manage a team.
Excellent problem-solving skills and attention to detail.
Robust communication and interpersonal skills.

If you are a proactive leader with a passion for IT infrastructure and service management, we encourage you to apply for this exciting chance to make a significant impact within our organization.

📌 It Infrastructure Team Lead Ahmedabad
🏢 Infovision HR Consulting Services
📍 Ahmedabad