19 Oct
|
FutureHeights Training and Consultant
|
Jaipur
19 Oct
FutureHeights Training and Consultant
Jaipur
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Rajasthan. The ideal candidate will have experience in the international BPO sector, specifically in voice processes, and will be responsible for providing exceptional customer service to our clients. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for quality service.
Key Responsibilities:
Handle inbound and outbound calls to assist customers with their inquiries and issues.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues in a timely and efficient manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance customer experience.
Meet performance metrics and targets set by the management.
Required Skills:
Solid communication skills, both verbal and written.
Ability to work in a quick-paced setting and handle multiple tasks.
Proficiency in customer service principles and practices.
Experience in outbound call center operations is preferred.
Familiarity with CRM software and customer support tools.
If you are passionate about helping customers and have the required experience, we encourage you to apply for this exciting opportunity to grow your career in customer support.
📌 Customer Support Executive Jaipur
🏢 FutureHeights Training and Consultant
📍 Jaipur