We are seeking a dedicated and experienced Senior Customer Support Executive to join our team in Karnataka. The ideal candidate will have a strong background in technical support and a deep understanding of the US healthcare system. This role is crucial in ensuring that our customers receive the highest level of service and support.

As a Senior Customer Support Executive, you will be responsible for managing customer inquiries, resolving technical issues, and providing guidance on our products and services. You will work closely with various teams to ensure that customer needs are met efficiently and effectively. Key responsibilities include handling AR calling, managing denial cases, and utilizing tools such as Amadeus, Galileo, and GDS for ticketing purposes.

The successful candidate will possess excellent communication skills, both verbal and written,



and will be adept at problem-solving in a quick-paced workplace. You should be comfortable working with various software and tools related to customer support and have a strong understanding of the healthcare industry.

Required skills for this position include technical support expertise, experience with AR calling and denial management, familiarity with US healthcare processes, and proficiency in ticketing systems such as Amadeus and Galileo. Additionally, a customer-centric approach and the ability to work collaboratively with team members are essential.

If you are passionate about providing exceptional customer service and have the skills and experience we are looking for, we encourage you to apply for this exciting chance.

📌 Senior Customer Support Executive Bengaluru
🏢 Inspiration Manpower Consultancy Private
📍 Bengaluru