We are seeking a dedicated and skilled Customer Support Executive for our International Voice Process team based in West Bengal. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients, ensuring their inquiries and issues are resolved efficiently and effectively. This role requires robust communication skills, a customer-centric approach, and the ability to handle escalations with professionalism.

Key Responsibilities:
Manage incoming calls and customer inquiries in a professional manner.
Provide accurate information and support to customers regarding products and services.
Handle escalations and complex customer issues, ensuring timely resolution.
Maintain detailed records of customer interactions and transactions.




Collaborate with team members to improve customer service processes and enhance customer satisfaction.
Stay updated on product knowledge and company policies to provide the best support.

Required Skills:
Proven experience in customer support, preferably in an international voice process.
Solid verbal communication skills in English.
Ability to handle escalations and resolve conflicts effectively.
Familiarity with customer support software and tools.
Excellent problem-solving skills and attention to detail.

If you are passionate about customer service and have the required skills and experience, we encourage you to apply for this exciting chance to join our team.

📌 Customer Support Executive International Voice Process Kolkata (India)
🏢 JOBOGRAPHY RECRUITING SERVICES PRIVATE
📍 India