We are seeking an experienced Operations Manager for our hospitality division, focusing on back office operations and hotel management. The ideal candidate will have a strong background in hotel operations and coordination, with a proven track record in managing teams effectively. This role will involve overseeing the daily operations of our hotel in the Leicester Square and London area, ensuring that all departments work cohesively to provide exceptional service to our guests.
Key Responsibilities:
Manage and coordinate all hotel operations, ensuring compliance with company policies and procedures.
Oversee back office functions, including OTA and booking management, to optimize revenue and guest satisfaction.
Lead and mentor the hotel operations team, fostering a positive work environment and encouraging career development.
Collaborate with other departments to enhance operational efficiency and guest experience.
Monitor and analyze operational performance metrics, implementing improvements as necessary.
Ensure that the hotel meets all health and safety regulations and standards.
Required Skills:
Solid knowledge of hotel operations and management.
Experience in back office operations and OTA management.
Excellent leadership and team management skills.
Strong communication and interpersonal skills.
Ability to work flexible hours, including UK shifts.
If you are passionate about hospitality and have the skills to lead a agile team, we encourage you to apply for this exciting opportunity.
📌 Operations Manager Hospitality Delhi (India)
🏢 Super placements services
📍 India
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