We are seeking a highly skilled Senior After Sales Engineer to join our team in the Mumbai region of Maharashtra. The ideal candidate will have extensive experience in after-sales support, particularly in mechanical and production environments. This role is crucial for ensuring customer satisfaction and maintaining the quality of our services.

As a Senior After Sales Engineer, you will be responsible for addressing customer complaints, performing maintenance and troubleshooting on our products, and providing technical support to clients. You will work closely with the sales and engineering teams to ensure that customer needs are met and that any issues are resolved promptly. Your expertise will help us improve our service offerings and enhance customer loyalty.

Key responsibilities include:
Responding to customer inquiries and complaints in a timely manner.




Conducting maintenance and troubleshooting of mechanical systems.
Collaborating with the engineering team to resolve technical issues.
Providing training and support to customers on product usage.
Documenting service activities and maintaining accurate records.
Identifying prospects for service improvements and customer satisfaction enhancements.

The successful candidate will possess solid skills in mechanical and production processes, as well as a proven track record in maintenance and troubleshooting. Excellent communication skills and a customer-focused mindset are essential for this role. If you are passionate about providing exceptional after-sales service and have the experience we are looking for, we encourage you to apply.

📌 Senior After Sales Engineer Ahmednagar
🏢 Deja Vu Talent Squad
📍 Ahmednagar