We are seeking a dedicated After Sales Engineer to join our team in the Mumbai region of Maharashtra. The ideal candidate will play a crucial role in ensuring customer satisfaction through effective after-sales support and service. This position requires a solid technical background in mechanical or production engineering, along with excellent problem-solving skills to address customer complaints and maintenance issues.

Key Responsibilities:
Provide technical support and assistance to customers post-purchase, ensuring their needs are met and issues are resolved promptly.
Conduct maintenance and troubleshooting of products to ensure optimal performance and customer satisfaction.
Collaborate with the sales team to understand customer requirements and provide feedback on product performance.
Document customer interactions and service requests accurately to maintain a comprehensive service history.




Train customers on product usage and maintenance to enhance their experience and reduce service calls.
Work closely with the engineering and production teams to relay customer feedback and contribute to product improvements.

Required Skills:
Solid knowledge of mechanical and production engineering principles.
Proficiency in maintenance and troubleshooting techniques.
Excellent communication skills to effectively interact with customers and team members.
Ability to handle customer complaints with professionalism and empathy.
Strong analytical skills to diagnose issues and propose effective solutions.

If you are passionate about providing exceptional after-sales service and have the technical expertise to support our customers, we encourage you to apply for this exciting prospect.

📌 After Sales Engineer Ahmednagar
🏢 Deja Vu Talent Squad
📍 Ahmednagar