19 Oct
|
CONVERSE PLACEMENT SERVICES INDIA PRIVATE
|
Hyderabad
19 Oct
CONVERSE PLACEMENT SERVICES INDIA PRIVATE
Hyderabad
We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Andhra Pradesh. In this role, you will be responsible for providing exceptional customer service to our clients in an international call center environment. You will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and skilled manner.
Provide accurate information regarding products and services to customers.
Assist customers with troubleshooting and resolving issues related to their accounts or services.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance the overall customer experience.
Participate in training sessions to improve product knowledge and customer service skills.
Required Skills:
Strong communication skills, both verbal and written.
Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
Basic computer skills and familiarity with customer service software.
A positive attitude and a willingness to learn.
Previous experience in an international BPO or call center is a plus but not mandatory.
If you are passionate about customer service and looking to start your career in a dynamic setting, we encourage you to apply for this exciting opportunity.
📌 Customer Support Executive Hyderabad
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Hyderabad