KRAs: . Enhancement of deposit pool from customers. . Establishing standards and delivery of service. . Sale of non-deposit products. Cross selling targets progressively. . Sale of Mutual Fund and Insurance products. . Fee income. . Branch administration. . Regulatory compliance. . Manage productivity, morale of branch personnel . Overall responsible for break-even and P&L; of branch
EXPERIENCE: . Overall 10 years of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products . In-depth understanding of financial instruments, markets and macro - micro economic processes .
Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT . Liaising with product management team, marketing and other centers & verticals for recent product development, service enhancements and sales initiatives.
QUALIFICATIONS / QUALITIES: . MBA / CA/ CAIIB . Should have sales orientation . Leadership skills. (Though more tactical than strategic). . Thinker : Doer = 40:60 AGE: 1. 28 - 38 years THE ROLE: REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS