Company Description Employer is a retail-focused organization committed to providing quality products and a positive shopping experience for every customer. The company emphasizes reliable service, transparent product information, and approachable store teams. Team members are encouraged to contribute ideas that improve customer satisfaction and in-store efficiency. Employer values integrity, collaboration, and a customer-first mindset, offering opportunities to learn and grow within the retail workplace.
Role Description The Retail Sales Specialist is a full time, on-site role based in Varanasi, responsible for supporting customers throughout their shopping experience. Day-to-day tasks include greeting and assisting customers, understanding their needs, recommending suitable products, and explaining key features and benefits. The role involves managing point-of-sale activities, maintaining well-organized and visually appealing displays, and ensuring stock is appropriately replenished. The Retail Sales Specialist will also handle basic inquiries, resolve customer concerns,
and collaborate with team members to meet sales targets and store performance goals.
Qualifications
Candidates should possess strong Customer Service and Retail Sales skills to effectively assist customers and drive store sales.
Candidates should possess solid Communication and Interpersonal Skills to build rapport with customers and work well with team members.
Candidates should possess good Product Knowledge to explain features, benefits, and options clearly and accurately.
Candidates should ideally have experience in a retail or customer-facing environment and familiarity with basic POS operations.
Candidates should demonstrate reliability, attention to detail, willingness to learn, and the ability to stand for extended periods and handle moderate physical activity.
A high school diploma or equivalent is preferred; local language fluency and basic English communication are beneficial.