Customer Relationship Manager (CRM)

Company Name : MEEVA - Bridal & Designer Sarees Location : Surat, Gujarat

Job Type : Full-Time | On-Site Experience : 2+ years (Textile industry preferred) Salary : As per experience + incentives

About Us : MEEVA is a leading bridal & designer saree manufacturer based in Surat, catering to top wholesalers and retailers across India. Known for elegance, innovation, and timely service, we are looking for a energetic Customer Relationship Manager (CRM) to strengthen our client engagement and support.

Roles & Responsibilities :
Manage and maintain strong relations with existing B2B clients.
Handle client inquiries, sample follow-ups, and order status updates.
Maintain a CRM database with client history, preferences & feedback.
Work closely with production and dispatch team to ensure smooth deliveries.
Regularly take client feedback and upsell current collections.
Assist in exhibitions, trade shows, and client visits.




Prepare weekly client follow-up and report to management.

Key Skills :
Excellent communication (Hindi, English, Gujarati preferred)
Confident, polite, and client-friendly personality
Robust follow-up and organizational skills
Basic knowledge of Excel / CRM software
Experience in têxtile or garment industry is a plus

Qualifications :
Graduate in any stream
2+ years experience in client handling, CRM, or sales support

What We Offer :
Qualified work culture in a growing fashion brand
Incentives for client satisfaction and new orders
Exposure to national & international têxtile clients
Growth path into business development & key accounts

Pay: ₹12,000.00 - ₹30,000.00 per month

Benefits :
Cell phone reimbursement

Language :
English (preferred)

Work Location: In person

📌 Customer Relationship Manager Crm Surat
🏢 Meeva
📍 Surat