We are looking for a Customer Support Executive who can assist students and parents with clarity, patience, and professionalism. The role involves explaining course and platform details, resolving queries, and ensuring a smooth learning experience.
Key Responsibilities :
Communicate course, curriculum, and platform information clearly.
Understand student concerns empathetically and provide accurate guidance.
Troubleshoot technical or learning-related issues and offer effective solutions.
Maintain high customer satisfaction with a helpful and positive approach.
Document queries and ensure timely follow-ups when needed.
Requirements :
Robust communication and listening skills.
Positive understanding of EdTech products or willingness to learn quickly.
Problem-solving ability and customer-first mindset.
Patience, professionalism, and attention to detail.
Job Types : Full time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Location :
Bhopal, Madhya Pradesh (preferred)
Work Location: In person
📌 Customer Support Executive Cse Bhopal (India)
🏢 Next Toppers
📍 India
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