Responsibilities
Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.
Requirements :
Work experience as a Telecalle.
Great interpersonal skills.
Exceptional oral and written communication skills.
Solid organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.
Hard-working individual.
Positive time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.