Company: Recruitia - A Brand of Manju Workforce Solutions
Job Description: Customer Support Associate
Location: Indore
Salary : ₹18,000 CTC
About the Role: Join our dynamic team and be the voice behind exceptional customer experiences. If you are passionate about helping people and love solving problems, we want you!
As a Customer Support Associate, you will handle inbound customer calls, understand their queries, and provide effective solutions while ensuring a outstanding customer experience.
Key Responsibilities
Handle inbound calls and assist customers with their queries
Provide accurate information and resolve customer issues effectively
Ensure customer satisfaction and deliver a great experience
Maintain a good rapport with customers
Follow company processes and quality standards
Document customer interactions accurately in the system
Required Skills :
Good communication skills in Hindi & English
Active listening and problem-solving ability
Basic computer knowledge
Customer-centric approach
Ability to work in rotational shifts
Team player with a positive attitude
Eligibility Criteria
Undergraduate with minimum 6 months calling experience OR
Perks & Benefits
Great Work Environment | Learning & Growth | Market-market-competitive salary | Career Development
Pay: From ₹18,000.00 per month
Benefits :
Provident Fund
Work Location: On the road
📌 Customer Support Executive Cse Indore
🏢 Recruitia A Brand of Manju Workforce solutions
📍 Indore
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