The main goal of this role is to maintain and manage the strong relationship with clients,communicate regularly with client and update about ongoing services to ensure satisfaction andresolve issues promptly. Responsible for retention of the existing clients and to get more businessfrom them.
Key Roles and Responsibilities
Client Communication: Effectively manage communication with clients to understand their editorial requirements, address inquiries, and ensure client satisfaction.
Relationship Maintenance: Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience.
Database Management: Regularly update and maintain the client database, ensuring accurate and current information to facilitate seamless communication and effective workflow.
Timely Follow-ups:
Implement a systematic follow-up process to ensure timely responses to client queries, submissions, and feedback, demonstrating a proactive approach to client needs.
Negotiating with clients to secure the most attractive prices
Knowledge Skills
Education : BSc, MSc, MBA, Mpharma, research background is preferred.
Experience : Fresher or Experience
Excellent communication (written & verbal)
Interpersonal and problem-solving skills
Job Types : Full time, Permanent, Fresher
Pay: ₹21,000.00 - ₹23,397.50 per month
Benefits :
Commuter assistance
Adaptable schedule
Leave encashment
Provident Fund