Maintain accurate and up-to-date customer and prospect records in the CRM system.
Ensure proper segmentation of customers for targeted campaigns.
Monitor CRM data quality and perform regular audits.
Track campaign performance and prepare reports on engagement metrics.
Assist in lead generation, scoring, and nurturing activities.
Analyze customer behavior to recommend personalized engagement strategies.
Identify prospects to improve customer satisfaction and loyalty.
Coordinate with sales and service teams for consistent customer communication.
Generate regular reports on sales, customer interactions, and campaign performance.
Provide insights and recommendations for CRM process improvement.
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks :
Leave encashment
Paid sick time
Provident Fund