Key Responsibilities :
Patient Engagement : Handling inbound/outbound calls, scheduling, rescheduling, or canceling appointments.
Information Services : Providing accurate details about medical services, procedures, and health packages.
Documentation : Recording patient interactions, maintaining accurate databases, and managing call logs in CRM systems.
Follow-ups : Contacting patients for feedback or scheduling follow-up visits.

Required Skills and Qualifications :
Communication : Excellent verbal communication and listening skills.

Languages Preferred :English & Tamil fluency
Knowledge : Basic understanding of medical terminology and healthcare processes.
Experience : Proven experience as a tele caller, customer support, or in a similar role in Clinical side ( Front office, Billing, Discharge Summary.
Tools :



Proficiency in CRM software and MS Office.
Soft Skills : Empathy, patience, and strong problem-solving abilities.

Working Conditions :
Often requires following strict, ethical, and confidential protocols as per the company norms.

Job Types : Full time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks :
Cell phone reimbursement
Commuter assistance
Adaptable schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work from home

Work Location: In person

📌 Tele Calling Executive Chennai
🏢 Rnest
📍 Chennai