Job Overview : We are looking for a proactive and hands-on Travel Customer Executive who will operate as a standalone contributor. You will own and execute with full responsibility for delivery, execution and reporting.

Responsibilities :
Act as the in office travel customer service representative at the client’s office, managing all day-to-day corporate travel needs including flights, hotels, bus, train, cabs, visas, travel insurance, and related services.
Handle urgent and last-minute bookings or changes with mínimal turnaround time.
Prepare weekly/monthly travel reports for the client’s management team.
Manage end-to-end visa services of customers
Handle customer inquiries and resolve issues in a timely and skilled manner
Updating daily activities in the project management tool
Raising customer queries where there is dependency of any internal team member
Communicating & coordinating with internal & external stakeholders
Stay updated with industry trends and changes in regulations to ensure operational compliance




Contribute to the overall operational efficiency and effectiveness of the organization

Qualifications :
Prior experience in an onsite/implant travel desk role preferred.
Strong customer service orientation and ability to interact with senior stakeholders.
Must be fluent in English (both spoken and written) for effective communication and documentation
Problem-solving mindset to handle travel disruptions and escalations.
Previous experience in travel customer service is preferred
Knowledge of operating travel Global Distribution System (GDS) preferred
Proficient in using operational tools, software, and systems
Robust communication skills, both written and verbal
Comfortable with MS tools & especially Excel

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):
How many total years of experience you have?
What is you Current CTC?
What is your Expected CTC?

Work Location: In person

📌 Travel Consultant Andheri
🏢 Ziptrrip
📍 Andheri