Key ResponsibilitiesReception & Visitor Experience
Welcome members, guests, and visitors with warmth and professionalism.
Manage visitor entries and maintain visitor records.
Handle incoming calls, enquiries, and direct them to the appropriate team member.
Manage courier and parcel deliveries and notify members accordingly.

Member Experience
Act as the first point of contact for members.
Assist new members with onboarding, access, and workspace orientation.
Coordinate meeting room bookings and ensure rooms are ready before meetings.
Resolve day-to-day member requests and escalate issues when required.
Regularly check in with members to ensure a positive experience.

Administration & Operations
Maintain member records and administrative documents.
Update occupancy and seat status trackers.
Coordinate billing reminders and payment follow-ups with the operations team.
Monitor pantry, stationery, and office supplies and raise requirements on time.
Conduct regular checks of cabins, meeting rooms, and common areas.
Report maintenance issues promptly.

Sales Support
Conduct walkthroughs for prospective clients.




Record enquiry details and share qualified leads with the sales team.
Assist in preparing welcome kits and onboarding materials.
Maintain enquiry and visitor records.

Facilities Coordination
Coordinate with housekeeping, security, and maintenance teams.
Track complaints and ensure timely resolution.
Assist vendors during maintenance and service visits.

Who We're Looking For
Excellent communication skills in English, Hindi, and Gujarati.
Presentable, professional, and confident personality.
Solid organizational and multitasking skills.
Ability to handle situations calmly and professionally.
Takes initiative and pays attention to details.
Prior experience in front office, hospitality, customer service, coworking, hotels, or business centers is preferred.

Why Join Infuse?
Work in a premium and qualified setting.
Be part of a growing business from the early stages.
Opportunity to learn operations, hospitality, and customer experience.
Exposure to business owners, entrepreneurs, and growing companies.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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