Responsibilities :
Greet patients and visitors in a courteous and skilled manner.
Answer incoming phone calls and respond to inquiries regarding services, appointments, and procedures.
Schedule, confirm, and reschedule diagnostic tests and appointments.
Register patients and verify personal and insurance information.
Manage front desk operations, including handling cash, card, and digital payments.
Maintain patient records and update database accurately.
Coordinate with laboratory and technical staff to ensure timely test processing.
Maintain cleanliness and order at the reception area.
Ensure compliance with data privacy and patient confidentiality standards.