19 Oct
|
Nandi Panchgavya
|
Haridwar
19 Oct
Nandi Panchgavya
Haridwar
Sales Executive / Sales Associate - Exclusive Brand Store
Job Summary
The Sales Executive is responsible for delivering an excellent in-store customer experience, understanding customer needs, promoting brand products, achieving sales targets, and maintaining the brand’s premium image. The role involves product demonstration, billing support, customer follow-ups, and coordination with backend teams.
Key Responsibilities1. Customer Handling & Sales
Greet customers warmly and understand their requirements
Explain product features, perks, pricing, and offers clearly
Demonstrate products and guide customers toward the best choice
Convert walk-in customers into successful sales
Upsell and cross-sell accessories, add-on products, or services
Brand Representation
Maintain brand standards in appearance, communication, and behavior
Ensure the store reflects the brand’s premium image
Follow brand sales scripts, offers, and promotion guidelines
Billing & Documentation
Assist in billing, invoicing, and payment collection
Handle finance options (EMI, loans, BNPL, credit cards) if applicable
Ensure accurate documentation for sales and finance cases
Customer Relationship Management
Collect customer details for CRM and follow-ups
Handle post-sale queries, basic complaints, and service coordination
Encourage repeat visits and referrals
Store Operations
Maintain store cleanliness and product display (VM standards)
Ensure proper stock handling and reporting shortages
Support stock inward/outward and basic inventory checks
Coordination & Reporting
Coordinate with Store Manager, backend team, and service team
Submit daily sales reports and customer feedback
Follow SOPs and compliance guidelines
Required Skills & QualificationsEducation
Minimum: 12th Pass
Graduate preferred (depending on brand)
Skills :
Valuable communication and convincing skills
Customer-friendly and polite attitude
Basic computer and billing software knowledge
Ability to work on targets and under pressure
Working Conditions
Rotational shifts
Weekend and festival working required
Standing for long hours
Conversion ratio
Average bill value
Customer satisfaction & repeat sales
Pay: ₹9,623.56 - ₹18,000.00 per month
Advantages :
Paid sick time
Work Location: In person
📌 Sales Executive Haridwar
🏢 Nandi Panchgavya
📍 Haridwar