Welcome and greet patients and visitors politely.
Register patient details in the hospital system/register.
Schedule and manage patient appointments.
Answer phone calls and provide information about hospital services.
Guide patients to the correct department or doctor.
Maintain patient records and daily OPD register.
Collect consultation fees and give receipts if required.
Coordinate with doctors, nurses, and other hospital staff.
Handle patient queries and provide basic information about treatments.
Maintain cleanliness and proper organization at the reception desk.
Skills Required
Valuable communication skills (Hindi / Marathi / English)
Basic computer knowledge
Polite and patient-friendly behavior
Ability to manage multiple patients at the front desk