CUSTOMER RELATION EXECUTIVE : ₹12000 - ₹20000 / CTC / Monthly:
Location
Jaunpur, Uttar Pradesh
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Any
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Incentives
Other Requirements
Aadhaar Card
The Customer Relation Executive will be responsible for maintaining and enhancing customer relationships for the blue grey collar jobs industry. They will act as a liaison between the company and its customers, ensuring excellent service delivery and resolving any issues or concerns that may arise.
Responsibilities :
Develop and maintain solid relationships with customers through regular communication and follow-up
Address customer inquiries and concerns in a timely and professional manner
Collaborate with internal teams to ensure customer satisfaction and resolve any issues
Identify opportunities to upsell or cross-sell products or services to existing customers
Maintain accurate records of customer interactions and transactions
Participate in customer feedback collection and analysis to improve service offerings
Stay informed about industry trends and best practices for customer relations
Positive to have:
Previous experience in customer service or client relations
Strong communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced setting
Knowledge of blue grey collar jobs industry trends and regulations.