About Us : Syoat Kids is a premium kids’ skincare and haircare brand trusted by parents across India. Our mission is to deliver protected, natural, and dermatologically tested products for children aged 5 to 12. We are expanding our team and looking for a dedicated executive who can manage both customer support and operational responsibilities with care and efficiency.

Role Overview : We are looking for a Customer Care & Operations Executive who can provide warm and prompt customer service, check the quality of product shipments before dispatch, and oversee daily stock movement.

Key Responsibilities : Customer Support & Chat Handling
Provide product-related information and resolve issues with empathy and clarity.
Maintain a parent-friendly tone and build customer trust.

Order Quality Check
Inspect every order before dispatch to ensure correct product, quantity,



and packaging.
Coordinate with the dispatch/warehouse team for timely order processing.

Stock Supervision
Physically verify and record incoming and outgoing stock.
Track daily inventory and alert management on low-stock items.
Maintain cleanliness and organization of storage areas.
Prior experience in customer support or e-commerce operations is a plus.
Positive communication skills in English and [regional language].
Organized, detail-oriented, and willing to take ownership.
Basic knowledge of WhatsApp Business, Excel, and Shopify (training can be provided).

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Receptionist/administrator Hyderabad (India)
🏢 Syoat Kids
📍 India