Overview: NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

To strengthen our onsite support teams, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.

Role Overview : Responsibilities :
Job description :Primarily support end user devices such as the following:
Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
iPhone configuration
Intune Knowledge
TeamViewer Knowledge
Excellent communication skills
Network knowledge
WIN11 Imaging compulsory
Local and network printer knowledge
Active Directory
Ms Teams
IT Asset Inventory
Thermal printer support
Handheld Scanner support
Video Conferencing equipment
Experience in ServiceNow ticketing system compulsory
Previous experience supporting IT in a plant setting

NOTE : Wearing of steel-toed shoes required

Qualifications: Technical Skills :




Good understanding of PC and printer hardware- Experience with Microsoft Windows operating systems-
Networking knowledge (TCP/IP, Wi-Fi, VPN)- Exposure to ticketing tools (ServiceNow)

Non-Technical Skills :
Strong customer service mindset- Ability to multitask and prioritize in a busy environment- Clear verbal and written communication- Willingness to learn and develop current technical skills- Reliability, professionalism and a hands-on working style

Qualifications :
Technical college diploma or equivalent in computer science or related field- A+ Certification (or willingness to obtain)- OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment

Why Join NSC Global? :
Work with leading global enterprises- Opportunities for training, certification and growth opportunities- A supportive, international team environment- Real hands-on experience in diverse customer environments

If you want a role that combines learning, hands-on work and real impact, we’d love to hear from you.

📌 Onsite It Support Technician Pune
🏢 NSC Global
📍 Pune