The Reception (Greeting & Diagnosis)
Active Listening : Greeting the customer and understanding their concerns (e.g., "The bike wobbles at high speeds" or "The mileage has dropped").
Visual Inspection : Walking around the bike with the customer to check for scratches, tire wear, or oil leaks before taking it in.
Job Card Opening : Creating a formal document (Job Card) listing all requested repairs, estimated costs, and the promised delivery time.
The Liaison (Workshop Coordination)
Briefing Technicians : Explaining the specific issues to the mechanics so they don't miss anything.
Mid-Day Updates : If a technician finds a current problem (like worn-out brake pads that weren't visible earlier), you must call the customer, explain the issue,
and get approval for the extra cost.
The Delivery (The "Moment of Truth")
Final Quality Check : Ensuring the bike is clean and the reported problems are actually fixed.
Bill Explanation : Going through the invoice line-by-line so the customer understands exactly what they are paying for.
Maintenance Education : Advising the customer on when their next service is due or how to maintain their chain/tires.
Job Types : Full time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages :
Provident Fund
Work Location: In person
📌 Service Advisor Two Wheeler Hyderabad
🏢 Sree Krishna Automotives Hyd( Pride Group
📍 Hyderabad
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