Role & responsibilities
Follow up with customers for payment of due and overdue invoices.
Monitor outstanding receivables and ensure timely and systematic collection follow-up.
Escalate overdue or unresolved receivables to relevant internal stakeholders, including Business
Heads, Project Managers, Sales, and Business Controllers.
Prepare and share daily collection status and AR reporting.
Participate in monthly Accounts Receivable reviews with the Business Controller and provide updates on key outstanding items, collection commitments, and risks.
Coordinate with the GSS Accounts Receivable team on collection accounting, payment allocation,
customer disputes, and other AR-related matters.
Access and monitor customer/vendor portals to track invoice acceptance, invoice status, payment status, and rejection or dispute reasons.
Track Earnest Money Deposits (EMD), retention money, and similar customer-held amounts, and
follow up for timely recovery wherever applicable.
Scrutinize short payments and identify reasons for deductions,



including withholding tax
(WHT/TDS), customer deductions, disputes, or other adjustments.
Coordinate with relevant stakeholders to resolve payment discrepancies and facilitate closure of
outstanding items.
Maintain appropriate documentation and follow-up records for customer collections and escalations.
Support improvement of AR reporting and collection processes through effective use of Excel,
dashboards, and automation tools.

Preferred candidate profile
Minimum 1 year of corporate or industry experience, preferably in Accounts Receivable, Collections, Finance Operations or a related role.
Basic understanding of accounts receivable, customer collections, invoice processing and withholding tax (TDS/WHT) and deductions.
Positive interpersonal skills and the ability to work well in a team.
Solid follow-up skills, attention to detail and ownership of assigned receivables.

📌 Accounts Receivable Mumbai
🏢 Eshana HR Consultants
📍 Mumbai