We are looking for an experienced Auditor – Service Operations to conduct audits across Vivo Authorized Service Centers in Kerala and ensure compliance with company standards, service processes, and operational procedures.
Key Responsibilities:
Conduct asset, inventory, spare parts, and service process audits.
Ensure compliance with technical SOPs, service quality, and standardization guidelines.
Identify discrepancies, operational gaps, and process deviations.
Prepare audit reports and monitor corrective actions.
Coordinate with service center teams to improve operational efficiency and customer satisfaction.
Requirements:
Minimum degree or 3-year diploma.
2–4 years of experience in service operations, auditing, or quality assurance.
Candidates with smartphone service center audit experience are preferred.
Proficiency in MS Excel, reporting, and documentation.
Willingness to travel across Kerala.
Pay: ₹20,000.00 - ₹35,000.00 per month
Perks
Provident Fund
Work Location: In person
📌 Auditor – Service Operations Ernakulam
🏢 VIVO Kerala
📍 Ernakulam
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