Responsibilities
Planning, Coordination, Execution of after sales Service.
handle after sales service to customers, coordination with Service partners & OEMs
Schedule the Warranty/Post Warranty Services, PMS, end to end Coordination.
Spare Parts Management
Ensure Customer satisfaction.
Generate Revenue through Retrofit business.
Requirements
In depth technical knowledge of cold room PUF panels, All kind of Freon refrigeration systems, controls & Electrical Control Panel, etc.
Capability of handling the technical query of internal team, customers, OEMs, Installation Partners
Customer oriented
Cost conscious
Time Management
Valuable Communication Skills (Verbal & Written)