We make and export textiles and home décor. We need an Assistant Merchandiser who can actually run buyer accounts, not just forward emails.
What you’ll do
Talk to buyers daily. Calls, emails, follow-ups. You’re their point of contact.
Keep them updated on every order: sampling, production status, shipment, delays. If something’s slipping, they hear it from you first.
Work with our internal teams (production, sampling, QC, shipping) to keep orders on track.
Own the client relationship. Handle queries, chase approvals, and sort out issues before they turn into escalations.
Who we want
Background in export textiles. This isn’t a role to learn the basics.
Fluent English, spoken and written.
You’ll be writing to buyers all day.
Comfortable handling multiple clients and orders at once.
Positive at coordinating with people who don’t report to you.
Positive to have
Experience with home textiles or home décor
Working knowledge of export documentation and order follow-up
Pay: ₹15,000.00 - ₹30,000.00 per month
Application Question(s)
Have you ever handled International Clients?
What is your current & expected salary?